LudoLagoon

Terms & Conditions

1. Introduction

Welcome to LudoLagoon! These Terms & Conditions (“Terms”) govern your use of our website and any purchases you make through it. By accessing or using our site, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to place orders. By using our site, you represent and warrant that you are of legal age.

3. Account Registration

Some features require you to register for a LudoLagoon account. You agree to provide accurate, current, and complete information, and to keep your account credentials secure. You are responsible for all activity under your account.

4. Orders & Pricing

All orders are subject to availability. Prices, promotions, and availability of products are subject to change without notice. In the event of a pricing error, LudoLagoon reserves the right to cancel or refuse any order placed at the incorrect price.

5. Payment

We accept UPI, credit/debit cards, net banking, and popular digital wallets. All payments are processed securely by our payment partners. You agree to pay all charges incurred by your account.

6. Shipping & Delivery

We ship across India via trusted courier partners. Standard delivery typically takes 4–7 business days; express delivery takes 1–2 business days. Shipping fees and estimated delivery times are shown at checkout.

7. Returns & Refunds

You may return or exchange unopened games within 14 days of delivery. Please refer to our Return Policy for detailed instructions. Refunds will be issued to the original payment method.

8. Intellectual Property

All content on this site, including text, graphics, logos, images, and game rule summaries, is the property of LudoLagoon or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9. User Conduct

You agree not to:

  • Use the site for any unlawful purpose;
  • Post or transmit any content that is defamatory, obscene, or infringes on third-party rights;
  • Interfere with or disrupt the site’s functionality or security;
  • Attempt to gain unauthorized access to any portion of the site.

10. Disclaimers & Limitation of Liability

The site and all content are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, LudoLagoon disclaims all warranties, express or implied. LudoLagoon will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products.

11. Indemnification

You agree to indemnify and hold LudoLagoon and its officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13. Changes to Terms

We may update these Terms from time to time. We will post the revised date at the top and notify you of material changes by email or site notice. Continued use of the site after changes constitutes acceptance of the updated Terms.